Privacy policy

At Ciao Elite Couture your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website (www.ciaoelitecouture.com), interact with our customer care team, or make a purchase from our boutique.

By using our Site, you consent to the terms of this Privacy Policy.

 

1. Who We Are

Ciao Elite Couture is a luxury fashion brand operated by Ciao Ricca Vita LLC, a United States based company. We are committed to providing exceptional shopping experiences while protecting your personal data.

 

2. What Information We Collect

a. Information You Provide to Us

• Full name, email address, phone number

• Billing and shipping address

• Account login information (if applicable)

• Payment details (processed securely; we do not store card information)

• Purchase history and preferences

• Any communications you send to us

b. Information Collected Automatically

• Device information (e.g., IP address, browser type, operating system)

• Cookie identifiers and session data

• Pages visited, products viewed, and interactions with our website

c. Information from Third Parties

• Data from social media platforms (if connected)

• Insights from analytics and marketing tools (e.g., Google, Meta)

• Delivery tracking and payment confirmations from third-party providers

 

3. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Send confirmations, updates, and support communications

• Personalize your shopping experience

• Offer tailored promotions and marketing (with your consent)

• Improve our website and customer experience

• Prevent fraud and maintain security

• Fulfill legal obligations

 

4. Sharing Your Information

We do not sell your personal data. However, we may share information with trusted service providers, including:

• Payment processors (e.g., Shopify Payments, PayPal)

• Shipping partners (e.g., DHL, UPS)

• Fraud prevention and analytics services (e.g., Eye4Fraud, Navidium)

• Email marketing platforms (e.g., Klaviyo)

• Legal authorities when required by law

All partners receive only the data necessary for their function and are bound by confidentiality agreements.

 

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your login and cart contents

• Customize and enhance your experience

• Analyze website traffic and performance

• Deliver relevant advertising across platforms

You may manage or disable cookies through your browser settings.

 

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct or update your information

• Request deletion (“Right to be Forgotten”)

• Object to or restrict data processing

• Withdraw consent for marketing

• Lodge a complaint with your data protection authority

To exercise any of these rights, please contact us at info@ciaoelitecouture.com

 

7. Data Retention

We retain personal data only as long as necessary to:

• Provide our services

• Fulfill legal and financial obligations

• Resolve disputes

After this period, we securely delete or anonymize your data.

 

8. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption

• Secure servers and infrastructure

• Access controls

• Ongoing platform maintenance and threat monitoring

However, no method of internet transmission is completely secure. Use of our site is at your own risk.

 

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, it will be deleted.

 

10. International Users

If you are accessing our services from outside the U.S., please be aware that your data may be processed in jurisdictions with different data protection standards. We implement safeguards to ensure compliance with applicable laws.

 

11. Policy Updates

We may update this Privacy Policy occasionally. Revisions will be posted on this page with an updated effective date. Continued use of the site indicates your acceptance of these changes.

 

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Ciao Elite Couture

Operated by Ciao Ricca Vita LLC

Email: info@ciaoelitecouture.com

Website: https://ciaoelitecouture.com/