Contact

Every experience with Ciao Elite Couture is designed to feel personal, effortless, and beautifully considered. Should you need assistance, we are always at your service.

General Assistance

For questions regarding your order, or general assistance, please email
info@ciaoelitecouture.com
Replies are provided within 24 business hours.
If our response hasn’t reached you within that time, it may have gracefully slipped into your Spam or Junk folder — kindly check there, just in case.

Orders & Shipping

If you’re inquiring about an existing order, please include your order number so we can assist you promptly and personally. Email: info@ciaoelitecouture.com

Returns & Exchanges

Returns must be requested within 14 days of delivery. You then have up to 14 days to return the item in unused, original condition with tags. See ourReturns Policyfor complete details.
Email info@ciaoelitecouture.com
with your order number and the item(s) you wish to return.

Concierge & Styling

Yes. Personal concierge and styling guidance are complimentary for our clients.

Your Personal Concierge is here to help you explore luxury with confidence through personalized styling guidance, wardrobe refreshes, gifting assistance, outfit pairing, sizing support, and discovering pieces that feel unapologetically you.

Where couture-level luxury is paired with genuine warmth and care.
Where you are encouraged to explore, express yourself freely, and discover what makes you feel most confident.Whether you choose something simple or extraordinary, you receive the same level of attention, guidance, and personalized concierge care.

Contact your personal concierge:
concierge@ciaoelitecouture.com

The Elite Concierge Experience.

Exclusive experiences, elevated access, and a new chapter of luxury coming soon.

Press & Collaborations

For media, partnerships, or brand collaborations, please contact
info@ciaoelitecouture.com