Contact

Every experience with Ciao Elite Couture is designed to feel personal, effortless, and beautifully considered. Should you need assistance, your concierge is always at your service.

Client Care

For questions regarding your order, sizing, or general assistance, please email
concierge@ciaoelitecouture.com. Replies are provided within 24 business hours.
If our response hasn’t reached you within that time, it may have gracefully slipped into your Spam or Junk folder — kindly check there, just in case.

Orders & Shipping

If you’re inquiring about an existing order, please include your order number so we can assist you promptly and personally.

Returns & Exchanges

To initiate a return or exchange, please visit our Returns & Refunds page for step-by-step details. You may also email concierge@ciaoelitecouture.com with your order number and the item(s) you wish to return.

Concierge & Styling

A bespoke styling and concierge experience is being thoughtfully refined and will be introduced in due time — crafted to embody the elegance of the Ciao Elite Couture world.

Press & Collaborations

For media, partnerships, or brand collaborations, please contact
concierge@ciaoelitecouture.com

Mailing Address

Ciao Elite Couture
Ciao Ricca Vita LLC
560 NE F Street, Suite A #730
Grants Pass, Oregon 97526

Express Shipping

2-3 business days within Europe and 4-6 business days outside Europe via FedEx, UPS or DHL Express.

100% Secure Payment

Powered by Shopify's PCI compliance to secure your payments and to protect your personal information.

Authenticity Guarantee

All of the products featured in our store come with the assurance of 100% authenticity or your money back.

Over 7,000 Styles

Up to 250 new arrivals every week from 100+ haute couture brands.